Open-Ended Questions Encourage the Customer to Respond Freely

question 115

True/False

Open-ended questions encourage the customer to respond freely.

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Definitions:

Learn

The process of acquiring knowledge, understanding, or skills through study, experience, or teaching.

Modelling

The process of creating representations of real-world processes, systems, or behaviors, often through mathematics, physical replicas, or computer simulations, to study and predict outcomes.

Learning Principle

A fundamental rule or idea in the field of education and psychology that guides how individuals acquire knowledge, skills, or behaviors.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, driven by needs, desires, and aspirations.