During the First Few Minutes of the Sales Call, Salespeople

question 57

Multiple Choice

During the first few minutes of the sales call, salespeople should do all of the following except:

• A) Be friendly
• B) Stick to the agenda
• C) Be positive
• D) Show sensitivity to the customer's needs and opinions
• E) They should do all of the above

---

Definitions:

Oil Exploration

The process of searching for oil, including surveying and drilling to discover reservoirs beneath the Earth's surface.

Civil Penalty

A fine or other financial penalty imposed by a governmental agency as punishment for violating laws or regulations.

Parking Violation

An infraction or offense committed by parking a vehicle in a restricted or prohibited area without permission.

Subsidies

Subsidies are financial assistance provided by governments to organizations, businesses, or individuals to support economic activities deemed beneficial for the public.