Which of the Following Is Not One of the Keys

question 133

Multiple Choice

Which of the following is not one of the keys to effective sales dialogue?

• A) Engage and involve the buyer
• B) Encourage buyer feedback
• C) Plan and practice sales dialogue
• D) Focus on creating value for the buyer
• E) Each of the above is one of the keys to effective sales dialogue.

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Definitions:

Spatial Zones

The invisible boundaries surrounding individuals that define their personal space and comfort levels during social interactions.

Immediacy

The quality of bringing one into close or direct engagement; a sense of warmth and closeness in communication or interaction.

Arousal

Feelings of interest and excitement communicated by such nonverbal cues as vocal expressions, facial expressions, and gestures.

Dominance

Power, status, and control communicated by such nonverbal cues as a relaxed posture, greater personal space, and protected personal space.