When Attempting to Understand the Objection the Buyer Is Trying

question 41

Multiple Choice

When attempting to understand the objection the buyer is trying to express, the salesperson should:

• A) Avoid making assumptions about what the buyer is going to say.
• B) Engage in active listening.
• C) Confirm his/her understanding of the objection with the buyer.
• D) All of the above
• E) None of the above

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