Which of the Following Is Not a Relationship-Enhancement Activity

question 80

Multiple Choice

Which of the following is not a relationship-enhancement activity?

• A) Remembering the customer after the sale
• B) Correcting billing errors
• C) Encouraging complaints
• D) Expediting orders
• E) All of the above are relationship-enhancement activities

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Definitions:

Clothing

Clothing and items donned on the body, usually crafted from textiles or cloths.

Food

Consumable items produced through agriculture, farming, hunting, fishing, or food processing that individuals eat for nutrition and pleasure.

Perfectly Competitive Market

A theoretical market structure characterized by many buyers and sellers, homogeneous products, and no barriers to entry or exit, where all entities are price takers.

Knowledge

Information, understanding, or skills acquired through education or experience.