Examlex
Which of the following bases for segmentation is employed when consumers are grouped according to their use of a product or service (heavy versus light) ?
Dealing with Objections
The process or skill set required to effectively address and counter objections or concerns raised by customers or clients.
Adaptive Selling
A sales technique where the salesperson adjusts their communication style, presentation, and approach based on the needs, behaviors, and reactions of the customer.
Consultative Selling
A sales approach where the salesperson acts more as an advisor than a pusher of products, helping the customer identify needs and offering solutions that meet those needs.
Anticipatory Breach
When one party indicates before the time of performance that they will not fulfill their part of the contract.
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