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The Dynamic Environment (Scenario)
A group of shareholders at Company EZ has strongly suggested that the firm update its planning practices to include more participative decision making and greater feedback to employees.
-Because the managers at Company EZ work in such an uncertain environment, it is essential that they develop a plan. What will they have to do to plan in such an environment?
Fundamental Attribution Error
The tendency to overemphasize personal characteristics and underestimate situational factors when explaining others' behavior.
Empathy
The ability to understand and share the feelings of another person from their perspective.
Cognitive Component
involves the thoughts, beliefs, and knowledge a person has about a situation, object, or concept.
A-B-C Model
A framework in psychology that describes the relationships between an Antecedent (A), Behavior (B), and Consequence (C).
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