If a Manager Investigates How and Why Performance Has Deviated

question 108

Multiple Choice

If a manager investigates how and why performance has deviated beyond the acceptable range of variation, and then corrects the source of the deviation, she is using __________ _.

• A) immediate corrective action
• B) remedial corrective action
• C) bureaucratic control
• D) basic corrective action

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Definitions:

On-screen Confirmation

A visual acknowledgement displayed on a digital screen indicating that an action or transaction has been successfully completed.

Void

Refers to a contract or legal agreement that is deemed unenforceable and having no legal effect.

Actual Authority

The express and implied powers that an agent has been legitimately granted by a principal in an agency relationship.

Exceed

To go beyond the limits or expectations of something.