Examlex
The service profit chain is the service sequence from employees to customers to profit. According to this concept, the company's strategy and service delivery system determines_________ .
Superego
In psychoanalytic theory, the part of the human psyche that represents internalized societal standards, morals, and ideals, acting as a counterbalance to primal desires.
Conscience
An inner feeling or voice viewed as acting as a guide to the rightness or wrongness of one's behavior.
Misbehavior
Actions or behaviors that violate social norms or rules.
Generalized Other
A concept in sociology referring to the general notion that a person has of the common expectations and attitudes prevalent in their society.
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