A Management Tool (Scenario)

question 97

Multiple Choice

A Management Tool (Scenario)
The managers wanted and needed something they could actually use as a tool for redesigning the jobs in their departments. They had now sat through four days of management training, but so far, with all of the fancy theories, they had not received any specific guidance in this area. Finally, on the last day of the training, they learned about the job characteristics model.
Sure, it still had all of the theory and other academic jargon, but it also provided some specific steps to help improve the core job dimensions.
-One suggestion,________ , encourages putting existing fragmented tasks back together to increase skill variety and task identity.

• A) combining tasks
• B) expanding jobs vertically
• C) establishing client relationships
• D) creating natural work units

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Definitions:

Self-Concept

An individual's understanding and evaluation of their own abilities, traits, and characteristics; the mental image one has of oneself.

Jack Gibb

Psychologist known for his contributions to understanding group dynamics, particularly related to trust and defensiveness in communication.

Defensiveness

A psychological reaction that occurs when an individual feels threatened or anticipates a threat, leading to behaviors to protect oneself from perceived criticism or harm.

Self-Disclosure

The act of revealing personal information about oneself to others, which can help in the development of trust and intimacy in interpersonal relationships.