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Explain the Importance of Communication in Regards to How It

question 86

Essay

explain the importance of communication in regards to how it can have a significant impact on a customer's satisfaction with the service and the likelihood of being a repeat customer.


Definitions:

Interpersonal Relatedness

The degree to which individuals connect with others and form meaningful relationships, often emphasizing emotional bonds and social integration.

Character Type

A classification that describes an individual's stable and distinctive personality attributes, which dictate their behaviors and reactions.

McCrae and Costa

Psychologists known for developing the Five-Factor Model of personality, which identifies five broad personality traits.

Big Five Dimensions

A model that outlines five broad dimensions used to describe human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

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