The Unfreezing Step of the Change Process Can Be Thought

question 19

Multiple Choice

The unfreezing step of the change process can be thought of as _________.

• A) thawing the organization loose from the current status to the new status
• B) preparing for the needed change
• C) loosening the organization from the old condition and moving it to the new condition
• D) making the move to the new organizational condition

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Definitions:

Free Maintenance

Free maintenance refers to services provided for the upkeep of a product, without additional cost, for a certain period after the purchase.

Consumer Surplus

The difference between what consumers are willing to pay for a good or service versus what they actually pay.

Negotiated Price

The outcome of a bargaining process between two or more parties, where the final price of a good or service is agreed upon.

Cooperation

A process whereby individuals or entities work together towards common goals, often resulting in mutual benefit.