If a Current Customer Becomes Dissatisfied, a Company Should Remedy

question 79

True/False

If a current customer becomes dissatisfied, a company should remedy the situation by sending him a free sample, as this is the best way to regain a lost customer.

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Definitions:

Business Writing

Professional writing aimed at facilitating business operations, including reports, emails, proposals, and memos.

Technical Writing

The practice of documenting processes, such as software manuals or instructional materials, in a clear and precise manner.

Entry Points

Specific locations or moments that serve as starting places for engagement or entrance into a system, process, or activity.

Informal Words

Language used in everyday conversation that may not adhere to strict grammatical rules or formal expressions.