Customers Arrive at a Ticket Counter at the Rate of 50

question 89

Multiple Choice

Customers arrive at a ticket counter at the rate of 50 customers per hour, according to a Poisson distribution. There are three ticket agents. Customers select the first available agent from one line. Each agent can process 20 customers per hour with exponential service times.
-Use the information in Scenario C.4.What is the average number of customers waiting in line for service?

• A) Fewer than or equal to four
• B) Greater than four but fewer than or equal to 4.5
• C) Greater than 4.5 but fewer than or equal to five
• D) Greater than five

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Definitions:

Key Suppliers

Critical vendors or providers whose goods or services are essential to a company's operations, often contributing significantly to the product or service output.

Satisfaction Level

A measure of how products or services meet or surpass customer expectations.

Buyer-seller Relationship

The ongoing interaction between a purchaser and a supplier, which can influence transaction terms, loyalty, and satisfaction.

Long-term Objectives

Strategic goals set by an organization, aiming for outcomes to be achieved over an extended period, often several years into the future.