Which One of the Following Statements About TQM Is FALSE

question 67

Multiple Choice

Which one of the following statements about TQM is FALSE?

• A) Quality is the responsibility of the quality control department.
• B) One of the main challenges in developing the proper culture for TQM is to define the term customer for each employee.
• C) In TQM, everyone in the organization must share the view that quality is an end in itself.
• D) In TQM, quality consistency has a higher priority than the level of output.

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