Quality Function Development (QFD)is a Key to Improving Quality Through

question 108

Multiple Choice

Quality function development (QFD) is a key to improving quality through TQM because

• A) it is a method to optimally locate inspections stations in a manufacturing plant.
• B) it strategically positions the quality function in an organization chart.
• C) it advocates functional silos for greater efficiency.
• D) the core of the approach is a conceptual map for interfunctional planning and communications that links customer requirements and product/service designs.

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Definitions:

Social Protests

Organized activities aiming to express opposition or demand changes from authorities or public policies, typically involving large groups of people.

Klandermans

A scholar recognized for contributing to the understanding of social movement participation, particularly through the emphasis on psychological processes.

Multiorganisational Fields

Complex networks comprised of interrelated organizations that operate within the same domain or industry.

Group Membership

Refers to the state or status of being part of a collective or a group, often used to denote belonging to a particular social, professional, or other organized groups.