The Upper Limit and Lower Specifications for a Service Are

question 153

Multiple Choice

The upper limit and lower specifications for a service are 5.0 min.and 3.0 min.,respectively.The process standard deviation is 0.4 min.and the process average is 4.0 min.What conclusion can be drawn?

• A) The process is capable.
• B) No out-of-spec. services will be performed.
• C) The process is not capable.
• D) The specifications should be changed to 4.2 and 3.8 respectively.

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Definitions:

Input

Resources used in the production process, including labor, capital, materials, and energy.

Output

The final product or service produced from the input resources in a production process.

Function

In mathematics, a relation between a set of inputs and a set of permissible outputs with the property that each input is related to exactly one output.

Production Function

An equation or graph that shows the maximum output that can be produced from a given set of inputs or resources, under certain conditions and technologies.