A Discount Store Is Experiencing an Unacceptable Number of Dissatisfied

question 86

Essay

A discount store is experiencing an unacceptable number of dissatisfied customers leaving from the checkout process.Information from customer complaints from the checkout process was collected and is found in the table below.Construct a Pareto chart to identify the significant problems.
$$\begin{array} { l c } & \text { Total } \\ { \text { Problem Type } } & \text { Problems } \\\hline \text { Cashier slow } & 15 \\\text { Price check } & 9 \\\text { Line too long } & 22 \\\text { Cashier unfriendly } & 4 \\\hline\end{array}$$

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Definitions:

Mood Disorders

A category of mental disorders involving persistent disturbances in mood, such as depression or bipolar disorder.

Major Depressive Disorder

A psychiatric disorder characterized by persistent feelings of sadness, lack of interest in activities, and possible physical symptoms, impacting daily functioning.

Intense Feelings

Strong emotional states or reactions that can be overwhelming and deeply affect an individual's mood and behavior.

Sadness

A mental condition marked by sensations of sorrow, loss, or a lack of optimism.