Which of the Following Statements About Using JIT Systems for Services

question 156

Multiple Choice

Which of the following statements about using JIT systems for services is FALSE?

• A) Reservation systems can be used to provide uniform facility loads.
• B) Unlike manufacturing, there is little need for analyzing work methods because services are typically customized.
• C) The need to develop a flexible workforce is a function of the degree of customization of the services provided.
• D) Preventive maintenance can be important for a service.

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Definitions:

Diagnosis

The identification of the nature of an illness or other problem by examination of the symptoms.

Key KSAs

Essential knowledge, skills, and abilities required for effectively performing tasks or roles within a particular job or field.

Mutual Accountability

The shared responsibility among members of a group or team to achieve collective goals and uphold standards of performance.

Team Approach

A method of working that emphasizes collaboration and collective effort among group members towards a common goal.