ISO 9000 Standards

question 50

Multiple Choice

ISO 9000 standards

• A) are a systematic procedure for measuring the performance of a firm's products, services and processes relative to industry leaders.
• B) are a family of standards that govern the way that quality is managed and documented within an organization.
• C) are statistical process control methods used to identify assignable causes of variation.
• D) require participating companies to keep track of their raw materials use and their generation, treatment and disposal of hazardous wastes.

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Definitions:

Hearing

A proceeding before a court or other decision-making body where evidence is presented and arguments are made to determine an issue.

Misconduct

Improper or unacceptable behavior or actions, especially by a professional or official, that breaches duty or violates guidelines.

Professional Conduct

The set of rules, ethics, and standards that govern how professionals should behave in their professional lives.

Lawyers

Lawyers are professionals licensed to practice law, representing and advising individuals, businesses, and government agencies on legal matters and disputes.