In Which Step of the Selling Process Does a Salesperson

question 46

Multiple Choice

In which step of the selling process does a salesperson set call objectives?

• A) preapproach
• B) approach
• C) presentation
• D) qualifying
• E) prospecting

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Definitions:

Current Codes

Refers to the latest set of standards, rules, or guidelines that are in use or being followed in a specific area or industry.

Pending Codes

Diagnostic trouble codes stored by a vehicle's onboard computer that indicate potential issues not yet severe enough to trigger the malfunction indicator light.

DTCs

Abbreviation for Diagnostic Trouble Codes, which refer to the codes generated by a vehicle's onboard diagnostics system indicating specific issues or malfunctions.

Type C DTCs

Specific Diagnostic Trouble Codes that indicate chassis-related issues or malfunctions in a vehicle.