CRM Analysts Develop Data Warehouses and Use Sophisticated Data Mining

question 11

True/False

CRM analysts develop data warehouses and use sophisticated data mining techniques to unearth patterns in customer data.

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Definitions:

Organizational Change Strategies

Approaches and methods used by organizations to alter their direction, structure, operations, or culture to achieve certain outcomes.

Action Research

A participatory form of research where the researcher and participants collaborate to solve a practical problem and contribute to scientific knowledge.

Planned Change

A deliberate effort to modify processes, strategies, or structures within an organization to improve effectiveness.

Open Systems

A perspective in systems theory where any system continuously interacts with its environment and can adapt and evolve with changes.