Orienting and Motivating Customer-Contact Employees and Supporting Service People to Work

question 10

Multiple Choice

Orienting and motivating customer-contact employees and supporting service people to work as a team to provide customer satisfaction is known as ________ marketing.

• A) social
• B) organizational
• C) differentiated
• D) internal
• E) interactive

Identify significant animal symbolism in African art.

Understand the impact of European contact on African art and culture.

Recognize the significance and origins of ceramic sculptures in West Africa.

Date key African art pieces through scientific methods like radiocarbon testing.

---

Definitions:

FIFO

Stands for "First In, First Out," an accounting method for valuing inventory and determining cost of goods sold, where the oldest inventory is sold first.

LIFO

Last In, First Out, an inventory valuation method where the most recently produced or acquired items are recorded as sold first.

Inflation

How fast the general price for goods and services climbs, lessening the power to purchase.

Average Collection Period

The average number of days it takes for a business to receive payments owed by its customers.