When People Are Resistant to a Change Because of Adjustment

question 77

Multiple Choice

When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

• A) manipulation and cooptation.
• B) training and other resources.
• C) explicit and implicit coercion.
• D) centralization and micromanagement.
• E) negotiation and rewards.

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Definitions:

Chobani Yogurt

A brand of Greek yogurt known for its use of natural ingredients and processes, and for initiating the popularity of Greek yogurt in the United States.

Vending Machines

Automated machines that dispense goods such as snacks, beverages, and tickets to consumers after payment.

Points of Difference

Unique features or benefits of a product, brand, or service that set it apart from its competitors in the eyes of the consumer.

Chobani Yogurt

A brand of Greek yogurt known for its high protein content, natural ingredients, and wide range of flavors, representing a prominent player in the yogurt market.