A Division Manager Whispered to His Peer as They Left

question 4

Multiple Choice

A division manager whispered to his peer as they left the monthly executive meeting, "Our new CEO is going to play hardball. Any of us whose division is performing with significant negative deviation from the established budget is going to get a lot of her concentrated attention." "What do you expect?" countered Randy. "She told us in our meeting that she would be using ________ as part of her control system."

• A) the balance sheet
• B) management myopia
• C) our employment relationship
• D) the principle of exception
• E) the balance scorecard

---

Definitions:

Cortisol

A steroid hormone released by the adrenal glands in response to stress or low blood-glucose concentration; it plays a key role in the body's stress response and helps regulate metabolism, immune response, and blood pressure.

Infections

The invasion and multiplication of microorganisms such as bacteria, viruses, and parasites that are not normally present within the body.

Social Readjustment Rating Scale

A scale that measures the amount of stress in one's life over a certain period of time based on the occurrence of various life events, each given a different weight.

Perceptions

The process of organizing and interpreting sensory information to understand the environment and events.