Sandra Tried to Explain the Problem She Was Having, but Her

question 119

Multiple Choice

Sandra tried to explain the problem she was having, but her manager, Tabitha, kept interrupting her. Finally, in frustration, Sandra returned to her workstation, even though Tabitha never did grasp the key points that Sandra was attempting to communicate. This lack of communication is an example of

• A) perceptual bias.
• B) decoding problems.
• C) intrapersonal communication.
• D) groupthink.
• E) stereotyping.

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Definitions:

Conscious Recollection

The deliberate and aware process of remembering or bringing an experience or piece of information into one's mind.

Central Executive

A component of working memory model that is responsible for directing attention and coordinating cognitive processes during complex tasks.

Chunking

Organizing items into familiar, manageable units; often occurs automatically.

Sensory Memory

The immediate, very brief recording of sensory information in the memory system.