________ Is the Act of Applying a Consequence That Increases

question 105

Multiple Choice

________ is the act of applying a consequence that increases the likelihood that the person will repeat the behavior that led to that result.

• A) Positive reinforcement
• B) Aversive consequence
• C) Glass ceiling
• D) Groupthink
• E) Halo effect

---

Definitions:

Reengineer Workflow

The process of analyzing, redesigning, and often simplifying the flow of work within an organization to increase efficiency.

Computer Technology

The use and study of computers and other electronic devices to store, process, and exchange data, significantly impacting society and business operations.

Customer Service

The help and counsel delivered by a firm to customers who acquire or employ its offerings.

Process Reengineering

The systematic analysis of work processes to design new and better ones.