Leona Is Evaluating a New Customer Relationship Management Software Solution

question 28

Multiple Choice

Leona is evaluating a new customer relationship management software solution for her business. She knows several business owners and managers who have implemented the software in their organizations. Instead of conducting a trial in her own company, she asks them for their advice. Leona is most likely searching for a(n) ________ solution to her problem.

• A) experimental
• B) optimal
• C) ready-made
• D) statistical
• E) custom-made

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Definitions:

Consequential Theories

Ethical theories that judge actions based solely on their outcomes or consequences, focusing on the greater good or harm resulting from them.

Moral Rights

Rights concerning the personal and reputational aspects of a work, typically associated with the author's ability to prevent unauthorized changes or to be properly acknowledged.

Universal Rights

Rights that are believed to belong to every person regardless of race, gender, nationality, ethnicity, language, religion, or any other status.

Gender Coercion

The act of forcing individuals to conform to traditional gender roles or behaviors against their will.