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A supervisor of a retail outlet is facing an ethical dilemma. She uses the formal process of ethical decision making to resolve the issue. Her first step will be
Unity of Direction
A principle that all members of an organization should work towards the same objectives in a coordinated manner.
Inventory Modelling
The mathematical method or system used to manage and optimize stock levels, costs, and supply chain operations.
Service Personnel
Employees or staff members who are directly involved in providing services to customers or clients.
Customer Waiting Time
The amount of time a customer waits before receiving a service or good.
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