Delilah Watson, Chief Operating Officer of Glenmore Products, Told Her

question 98

Multiple Choice

Delilah Watson, Chief Operating Officer of Glenmore Products, told her human resources manager, "Obviously, the individual managers in our organization have different skills. But, following our implementation of a(n) ________ approach, our management has been much more successful, consistent, and efficient in decision making-including for issues that are nonroutine and unpredictable. Much of the variability has been successfully eliminated."

• A) bureaucratic
• B) administrative
• C) human relations
• D) quantitative management
• E) flexible

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Definitions:

Welfare Program

Governmental provision of economic assistance to persons in need.

U.S. Government

The federal government of the United States, comprising the executive, legislative, and judicial branches.

Means-Tested

Describes a program in which benefits are available only to individuals or families whose incomes fall below a certain level.

Recipient Qualifies

Criteria that must be met by an individual or entity to receive benefits, resources, or services.