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One Way Firms Can Gain a Competitive Advantage Without Relying

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True/False

One way firms can gain a competitive advantage without relying on low prices is by developing close, friendly relationships with their customers.


Definitions:

Electronic Personal Agents

Software agents or programs that perform tasks or services for an individual, such as scheduling, reminders, or information retrieval, often through AI and machine learning.

Secondary Research

The process of gathering existing data from previously published sources.

Experiment

A scientific procedure undertaken to make a discovery, test a hypothesis, or demonstrate a known fact.

Business Problem

A business problem is an issue or challenge faced by a company or organization that requires strategic planning and action to resolve for operational or financial improvement.

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