An Industrial Researcher Is a Consultant to a Large Chain

question 1

Essay

An industrial researcher is a consultant to a large chain of bookstores. Industry reports show that for book stores in general, the average number of complaints received by management for a 1-month period at this time of year is 6.5 (the variance is not known). Seven of this chain's stores are randomly selected to keep records of complaints received over a 1-month period. The numbers of complaints are 4, 8, 9, 0, 3, 5, and 6. Does this chain get a different amount of complaints than book stores in general? (Use the .05 level).
a. Use the five steps of hypothesis gathering.
b. Explain what you did to a person who is familiar with hypothesis testing with a known population variance and a single sample, including understanding decision errors, effect size, and power, but knows nothing about t tests of any kind.

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Definitions:

Unethical Organizational Cultures

Refers to organizational environments that foster unethical practices and behaviors by prioritizing success over ethical standards.

Unity

The state or quality of being united or joined as a whole, especially in a purpose, goal, or effort.

Organizational Culture

The shared values, beliefs, norms, and practices that shape the social and psychological environment of a business organization.

Friendly Behavior

Actions that are kind, pleasant, and supportive towards others.