Which of the Following Are Strategies the Nurse Should Use

question 18

Multiple Choice

Which of the following are strategies the nurse should use when dealing with an angry patient?

• A) Defuse hostility
• B) Avoid responding to a patient's anger by getting angry
• C) Speak quickly and use a higher tone of voice
• D) Use empathy when communicating with the patient
• E) Remain with the patient

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Definitions:

Conversion Costs

The total expense required to convert raw materials into finished goods, including labor and overhead costs.

Process Costing

An accounting methodology that traces and accumulates direct costs, and allocates indirect costs of a manufacturing process, to calculate the total cost of manufacturing a product.

Weighted-Average Method

An inventory costing method that calculates the cost of goods sold and ending inventory based on the average cost of all goods available for sale during the period.

Conversion Costs

The sum of direct labor and manufacturing overhead costs, representing the costs incurred to convert raw materials into finished goods.