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Rachel is attending Catholic mass for the first time with her best friend Maria. Rachel is unfamiliar with when to sit, when to kneel, or when to stand, and doesn't know when to respond to what the priest says and when to remain silent. When it is time for parishioners to receive Communion, Rachel looks quizzically to Maria, who silently shakes her head. Rachel remains seated while the rest of the congregation files toward the altar. This situation best exemplifies __________.
Contingent Reward Behaviour
describes a leadership approach where the leader sets clear expectations and rewards followers for meeting those expectations.
Management By Exception
A management strategy where leaders only intervene when performance deviates from standards, allowing employees to work autonomously otherwise.
Charismatic Leaders
Individuals who possess a magnetic personality and the ability to inspire and motivate others through their vision, communication skills, and personal charisma.
Self-esteem Followers
Individuals who follow others based on a need for approval and validation to boost their own self-esteem.
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