The Major Determinants of the Quality of Your Relationships with Clients

question 4

Multiple Choice

The major determinants of the quality of your relationships with clients are

• A) the kind of person you are and your attitudes.
• B) your knowledge and counseling skills.
• C) your body language and facial expressions.
• D) your credentials.

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Definitions:

Written Communication

The process of conveying messages or information through the written word.

Face-To-Face Conversation

Direct communication between two or more individuals in the same physical space, allowing for verbal and non-verbal cues.

Misunderstanding

A failure to understand correctly; an incorrect interpretation or perception of a statement, situation, or intention.

Vagueness

The lack of specificity or clarity in language that can lead to ambiguity or misinterpretation.