An Important Part of the Customer Service Responsibilities of a Cable

question 30

Multiple Choice

An important part of the customer service responsibilities of a cable company is the speed with which service troubles can be repaired. Historically, the data show that the likelihood is .75 that troubles in a residential service can be repaired on the same day. For the first five troubles reported on a given day, what is the probability that all five will be repaired on the same day?

• A) .0010
• B) .6328
• C) .7627
• D) .2373

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