An Internet Service Provider (ISP) Has Randomly Selected a Sample

question 42

Multiple Choice

An internet service provider (ISP) has randomly selected a sample of 223 observations concerning values of the response variable Churn and several predictor variables based on customer activity during the most recently billed month. Here Churn equals Yes if a customer churned-left the internet service provider for another ISP-and equals No otherwise. The predictor variable MinutesOn is the average daily minutes the customer spent online. EmailSent is the average daily number of emails the customer sent from the email address provided by the ISP. ServCalls is the number of times the customer called for service. Below is part of the classification tree they derived from the data collected in the study. Of the 223 sampled customers, what is the sample proportion of those who did not churn?

• A) .078
• B) .143
• C) .168
• D) .571
• E) .857

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Definitions:

Best Estimate

An informed, accurate guess based on available data, used in various contexts to project outcomes or make decisions.

Weighted Point Evaluation System

A decision-making tool that helps businesses evaluate various choices based on a series of criteria, each of which is assigned a different weight based on its importance.

Criteria For Evaluation

The standards or benchmarks used to assess or judge the quality, value, or suitability of something.

Negotiate

The process of discussing terms and conditions between two or more parties with the goal of reaching a mutually acceptable agreement.