An Internet Service Provider (ISP) Has Randomly Selected a Sample

question 42

Multiple Choice

An internet service provider (ISP) has randomly selected a sample of 223 observations concerning values of the response variable Churn and several predictor variables based on customer activity during the most recently billed month. Here Churn equals Yes if a customer churned-left the internet service provider for another ISP-and equals No otherwise. The predictor variable MinutesOn is the average daily minutes the customer spent online. EmailSent is the average daily number of emails the customer sent from the email address provided by the ISP. ServCalls is the number of times the customer called for service. Below is part of the classification tree they derived from the data collected in the study. Of the 223 sampled customers, what is the sample proportion of those who did not churn?

• A) .078
• B) .143
• C) .168
• D) .571
• E) .857

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Definitions:

Role

The behavior expected of an individual who occupies a given social position or status.

Dominant Emotion

The prevailing or most frequently experienced emotion within a particular context or period of an individual's life.

Systems Of Interaction

Networks or structures in which entities interact, affecting each other in various ways.

Fear

An emotion experienced in anticipation of some specific pain or danger, often causing physical and psychological reactions.