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A cable television company has randomly selected a sample of 637 Basic package customers for a marketing test to see which customers are more likely to upgrade to the Premium package. They monitored several predictor variables based on customer activity during the most recently billed month. Then they included a special upgrade offer for the Premium package along with their bill. The response variable Upgrade equals Yes if a customer accepted the offer to upgrade to the Premium package and equals No otherwise. Below is the confusion matrix from the k-nearest neighbors classification analysis. What is the non-upgrader misclassification rate for the k-nearest neighbors classification?
Conversion Costs
The sum of labor costs and overhead costs associated with the manufacturing process, used to convert raw materials into finished products.
Factory Overhead Costs
Indirect manufacturing costs that are not directly tied to the production of goods, such as utilities, maintenance, and management salaries.
Materials Purchased
The raw materials acquired by a company for use in the production or manufacturing of its goods.
Materials Requisitioned
The process of requesting and withdrawing materials from inventory for production or use.
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