An Internet Service Provider (ISP) Has Randomly Selected a Sample

question 63

Multiple Choice

An internet service provider (ISP) has randomly selected a sample of 223 observations concerning values of the response variable Churn and several predictor variables based on customer activity during the most recently billed month. Here Churn equals Yes if a customer churned-left the internet service provider for another ISP-and equals No otherwise. The predictor variable MinutesOn is the average daily minutes the customer spent online. EmailSent is the average daily number of emails the customer sent from the email address provided by the ISP. ServCalls is the number of times the customer called for service. Below is part of the classification tree they derived from the data collected in the study. Of the sampled customers who spent an average of less than 511 minutes online per day and placed at least 3 service calls, what is the sample proportion of those who did not churn?

• A) .078
• B) .471
• C) .529
• D) .571
• E) .922

---

Definitions:

Biofeedback Procedures

Techniques that teach individuals to control bodily processes that are typically automatic, like heart rate, using monitoring devices.

Blood Pressure

The force exerted by circulating blood on the walls of the body's arteries, a critical indicator of cardiovascular health.

Aggressive

Behavior characterized by assertiveness, hostility, or an intention to harm or endanger others, either verbally or physically.

Probability

A measure of the likelihood that an event will occur, often expressed as a number between 0 and 1.