Examlex
Which of the following statements is FALSE?
Business Processes
Procedures or sets of activities that are performed in an organization to provide products or services to customers or to manage internal functions.
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations, crucial for maintaining customer loyalty and driving business success.
BPI
A systematic method, Business Process Improvement aims to optimize the basic processes of an organization, leading to enhanced efficiency.
Analysis Phase
A stage in the development process where the needs or conditions to meet for a new or altered product or project are determined.
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