Within the Dimensions of Service Quality,which of the Following Is

question 2

Multiple Choice

Within the dimensions of service quality,which of the following is a "quality enhancer"?

• A)service reliability
• B)performance
• C)customer empathy
• D)appearance
• E)reputation

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Definitions:

Priority

The order of importance or urgency, or the order in which claims against a company will be satisfied in the event of liquidation.

Financial Affairs

All matters related to the management, investment, and handling of money and monetary instruments of an individual or organization.

Assets Available

Resources or items of value that an individual or entity has immediate access to or can easily convert to cash.

Unsecured Creditors

Creditors who have lent money without any specific collateral, standing at a higher risk in case of the debtor's bankruptcy.