Which of the Following Is True About Customer Relationship Marketing

question 33

Multiple Choice

Which of the following is true about customer relationship marketing?

• A)It is more focused on what happens before a customer is acquired.
• B)It aims to develop a short-term customer relationship to lower the cost of marketing.
• C)It has the same meaning as customer relationship management.
• D)It is a high-level program for developing ongoing individualized relationships with certain customers when both company and customer value are very high.
• E)It is a range of one-on-one relationship marketing programs based on the level of company and customer value.

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Definitions:

Recombinant Type Battery

A battery that combines different technologies, typically involving the recombination of hydrogen and oxygen to produce water and electricity.

Electrolyte

A substance that produces an electrically conducting solution when dissolved in a polar solvent, such as water, essential for the operation of batteries.

Armature

In electrical engineering, the rotating coil or coils of a dynamo or electric motor.

Brushes

Components made of conductive material that transmit electrical current between stationary wires and moving parts, often found in motors and generators.