Which of the Following Customer Relationship Marketing Strategies Allows Customers

question 7

Multiple Choice

Which of the following customer relationship marketing strategies allows customers to become their own individual market segments?

• A)mass-personalization
• B)core-segment strategy
• C)decentralization
• D)mass-customization
• E)database marketing

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Definitions:

Skills Gaps

The difference between the skills required for a job and the actual skills possessed by employees, indicating a need for additional training or hiring.

Skills Inventory

A comprehensive list or database that details the skills, qualifications, and experiences of employees within an organization.

Management Inventory

An assessment tool or database used to track and evaluate the skills, qualifications, and development needs of management personnel within an organization.

Skills Inventory

A comprehensive list or database that details the specific skills, competencies, and qualifications of an organization's employees.