Aster Technologies Inc

question 32

Multiple Choice

Aster Technologies Inc. ,a firm that sells inventory management software,has labor savings of 20% (0.33) ,a product warranty of five years (0.42) ,a competitive price (1.0) ,and no customer callbacks (0.83) .Calculate its customer value index (CVI) .

• A)-0.26
• B)0.26
• C)0.92
• D)1.08
• E)2.58

---

Definitions:

Goal-Directed Behavior

Actions that are initiated and performed with a specific outcome or objective in mind.

Self-Awareness

The conscious knowledge of one's character, feelings, motives, and desires, playing a critical role in emotional intelligence and personal development.

Split Brain

A condition resulting from surgery that involves severing the corpus callosum, disconnecting the two hemispheres of the brain to treat severe epilepsy.

Verbally Identify

The process of using spoken language to recognize, name, or describe someone or something.