A Recent Consumer Reports Study Analyzed Consumer Ovens and Found

question 41

Multiple Choice

A recent Consumer Reports study analyzed consumer ovens and found that the average performance rating for all ovens tested was 70 with an average price of $110.QuickBake oven,a consumer oven,has a relative performance of 130 based on a weighted average of product performance,service quality,and brand reputation.It has a relative cost of purchase of 90.What is the perceived customer value of QuickBake oven?

• A)60
• B)77.7
• C)40
• D)130
• E)120

---

Definitions:

Direct Observation

Assessment in which the professional observes the client engaged in ordinary, day-to-day behavior in either a clinical or natural setting.

Interviews

A method of gathering information through direct communication involving conversational exchange.

Psychotic Individuals

Persons experiencing psychosis, typically characterized by a loss of contact with reality, such as delusions or hallucinations.

MMPI

A comprehensive psychological test that assesses personality traits and psychopathology based on self-reported inventory.