A Recent Consumer Reports Study Analyzed Consumer Ovens and Found

question 41

Multiple Choice

A recent Consumer Reports study analyzed consumer ovens and found that the average performance rating for all ovens tested was 70 with an average price of $110.QuickBake oven,a consumer oven,has a relative performance of 130 based on a weighted average of product performance,service quality,and brand reputation.It has a relative cost of purchase of 90.What is the perceived customer value of QuickBake oven?

• A)60
• B)77.7
• C)40
• D)130
• E)120

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Definitions:

Information Dissemination

The process of spreading information or knowledge to a wide audience.

Retirement Program

is a structured plan offered by employers or government entities designed to provide financial security to individuals upon their retirement from active work.

Psychological Needs

Essential emotional or mental requirements for an individual's well-being and proper development.

Social Needs

Basic human desires for affiliation, such as friendship, acceptance, and belonging within a group or community.