Examlex
Which of the following steps involves a plan being proposed with respect to profitability and market share objectives for a specified planning horizon?
"You" Statements
Communications that focus on the person being spoken to, often used to express feelings or make observations without assigning blame, but can also lead to defensive reactions if perceived as accusatory.
Self-determination
The right or ability of people, especially nations or groups, to shape their own destiny without external compulsion or interference.
Empathy
The ability to understand and share the feelings of another person.
Attentive Listening
The practice of listening actively with all senses, as a sign of respect and interest in what the speaker is saying.
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