A Manufacturer of Washing Machines That Through Its Programming, Promotes

question 73

Multiple Choice

A manufacturer of washing machines that through its programming, promotes lower water usage per load cycle when compared to the average brand.Among Garvin's five quality types, this is an example of ________.

• A)user quality
• B)transcendent quality
• C)product quality
• D)manufacturing-based quality
• E)value quality

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Definitions:

Hostile Attribution Bias

The inclination to perceive the actions of others as being motivated by aggression, even if those actions are unclear or harmless.

Obstructionism

Deliberate interference or actions aimed at delaying or preventing progress or the accomplishment of an objective.

Social Withdrawal

The behavior of avoiding social interactions and activities, often resulting from anxiety, depression, or personal preference, leading to reduced social involvement.

Hostile Attribution

The tendency to interpret others' behaviors as having malicious intent, even in ambiguous situations.