​The First Step in the Collections Process Is To

question 17

Multiple Choice

​The first step in the collections process is to:

• A) ​use a certified collection agency
• B) ​withhold statements for patients with accounts exceeding 90 days past due
• C) ​firmly demand payment in person and on the telephone
• D) ​advise patients of the office policy regarding payment when they call to schedule an appointment

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Definitions:

Celibacy

The state of abstaining from marriage and sexual relations, often for religious or spiritual reasons.

Female Leaders

Women who hold leadership roles in various sectors such as politics, business, community, and social movements, often breaking barriers and working towards gender equality in leadership positions.

Doctrine of Reform

A philosophy or principle advocating for changes or improvements in society, government, or institutions to address injustices or inefficiencies.

Ralph Waldo Emerson

A 19th-century American essayist, lecturer, philosopher, and poet who led the transcendentalist movement, emphasizing individuality, freedom, and the connection between humans and nature.