Operational Tools Are Often Used as Part of a Firm's

question 77

Multiple Choice

Operational tools are often used as part of a firm's human resource strategy.Which one of the following is an operational tool used to establish labor standards?

• A)work methods analysis
• B)work measurement methods
• C)motion-study techniques
• D)job design
• E)operations control

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Definitions:

Reinforcement

A process in behavioral psychology by which the likelihood of a specific behavior is increased through a reward or decreased through a punishment.

Unconditioned Stimulus

In classical conditioning, it is any stimulus that naturally triggers a reflexive response without the need for prior learning.

Conditioned Stimulus

A previously neutral stimulus that, after being paired with an unconditioned stimulus, elicits a conditioned response by association.

Reinforcer

A stimulus delivered after a response that makes the response more likely in the future.