Deming Wrote a List of 24 Points,which Serve as an Overview

question 23

True/False

Deming wrote a list of 24 points,which serve as an overview of quality management.

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Definitions:

Empowerment

The process of giving individuals or groups the power and resources to make decisions, take actions, and be responsible for their outcomes.

Standardization

The process of implementing and developing technical standards to ensure products and services meet certain quality and safety criteria consistently.

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service, often seen as an opportunity for improvement by businesses.

Syndicated Data Services

Companies that collect and sell data, often gathered from multiple sources, to clients for market research and analysis.